Support – Ares Agent Governance Platform

Get in touch

For all support inquiries, licensing questions, and technical assistance, reach our team directly by email.

info@ares-networks.com or copy: info@ares-networks.com

Help defining agent policies, permission boundaries, and approval workflows.

Questions about audit log formats, retention settings, and regulatory reporting.

Assistance with Azure Marketplace deployment, Entra ID configuration, and AKS setup.

Technical guidance on MCP integration, REST APIs, webhooks, and SDK usage.

Questions about plans, seat counts, enterprise agreements, and renewals.

Report unexpected platform behaviour, outages, or security concerns.

General inquiries

We aim to respond within 1–2 business days. Business hours are Monday–Friday, 9 am–5 pm ET.

Security & critical incidents

For urgent production issues or security disclosures, mark your subject line [URGENT] for priority handling.

Include your Azure subscription ID or Marketplace order ID in your message.
Describe the issue with steps to reproduce, expected behaviour, and what you observed.
Attach relevant audit log excerpts or error messages where applicable.
Specify your deployment region, Kubernetes version, and Ares Platform version if reporting a technical issue.
For privacy or data inquiries, see our Privacy Policy for dedicated contact information.